We are pleased you have chosen us to provide your medical care, but if you miss your appointments you compromise that care. We would like to remind you of our policy regarding missed appointments.

A missed appointment is when a patient fails to attend an appointment without a phone call to cancel, or cancels with less than 2 hours notice.
Late cancellations (under 2 hours notice) are considered as missed appointments.

If you are registered for online services, you can cancel an appointment online, or you can use our form.

The GP/patient relationship is built on mutual respect. With this in mind we strive to be on time for your scheduled appointment and ask that you let us know when you are not able to keep your appointment.

On average we have up to 120 wasted appointments per month where patients have failed to cancel.